Compliance Policy for Britannia Academics
Last Updated: 03-02-2025
At Britannia Academics, we are committed to providing transparent, ethical, and compliant services to all our students and partners. As a UK-based education consultancy, we adhere strictly to UK laws and regulations, ensuring that every aspect of our operations meets the highest standards of integrity and professionalism.
1. Compliance with UK Laws and Regulations
We operate in full compliance with:
- The Data Protection Act 2018 and UK GDPR: Your personal information is handled with the utmost care, ensuring confidentiality and security at all times.
- Consumer Protection Regulations: We provide clear, accurate, and honest information about our services, with no hidden fees or misleading claims.
- Equality Act 2010: We treat all students and partners fairly, without discrimination based on age, gender, race, religion, or any other protected characteristic.
2. Ethical Practices
Britannia Academics upholds the highest ethical standards by:
- Providing honest, unbiased, and accurate guidance on university applications and student finance eligibility.
- Ensuring no misleading claims regarding tuition funding, maintenance loans, or financial benefits.
- Maintaining fair and non-discriminatory practices, ensuring equal opportunities for all students regardless of background.
3. Data Protection and Privacy
- We collect, store, and process personal data in accordance with UK GDPR and the Data Protection Act 2018.
- Your data is used solely for the purpose of providing our services and is never shared with third parties without your explicit consent.
- For more details, please refer to our Privacy Policy.
4. Anti-Fraud and Misrepresentation Policy
- We have a zero-tolerance policy toward fraud, deception, or misrepresentation in university applications.
- Any attempt to provide false documentation, forged references, or misleading information will result in termination of our services and may be reported to the relevant authorities.
- We conduct regular audits to ensure compliance with student finance and educational policies.
5. Complaints and Resolution Process
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Clients have the right to raise concerns or complaints regarding our services.
- Complaints can be submitted via email at info@britanniaacademics.co.uk or in writing to our registered office.
- We aim to resolve all complaints fairly, impartially, and within 14 business days.
6. Employee and Agent Compliance
- All employees and representatives of Britannia Academics are trained on compliance requirements.
- Non-compliance by any staff member may result in disciplinary action, including termination.
7. Cookies and Tracking Technologies
- Our website uses cookies to enhance your browsing experience.
8. Changes to This Compliance Policy
- This policy will be reviewed annually to ensure continued compliance with legal and regulatory changes. Updates will be published on our website and communicated to relevant stakeholders.
9. Contact Us
If you have any questions or concerns about this Compliance Policy, please contact us at:
Email: info@britanniaacademics.co.uk
Phone: +44 7444420363
Address: Victory Way, Admirals Park, Office no: 305 Crossways, Dartford, Kent DA2 6QD